For orders, call: 052-5558610
Ordering
General
All product and shipping prices include VAT.
Prices may change according to ChocoLove’s sole consideration.
Minimum order amount:
For orders, call: 052-5558610
Business / organization ordering
In addition to the initial phone order, a signed written order must be completed via fax or Email. Only signed and confirmed orders will be supplied to the recipient.
Payment methods and conditions will be coordinated with ChocoLove.
Order cancellations and alterations
Orders may be cancelled up to 24 hours prior delivery. Upon cancellation, the client’s account won’t be billed / have it’s money returned.
Orders cancelled less than 24 hours prior delivery – We will do our best not to bill the client’s account or return his money, but are not obligated to do so.
ChocoLove can’t cancel an order that has been dispatched to the courier. Order alterations are possible as long as the package hasn’t been assembled and dispatched to the courier.
In case of an address change after the courier has been dispatched, the client will be billed for extra shipping.
Customer Service
ChocoLove operating hours:
Sunday-Thursday: 8:30 – 18:00.
Fridays: 8:30-14:00.
Shipping:
Sunday-Friday: Orders received before 12:30 shall be supplied on the same day. Orders received after 12:30 shall be supplied on the next business day.
Non listed shipping conditions shall be coordinated and priced separately.
Shipping zones and pricing
Zone / Area Price
* In these areas, products shall be supplied on the next business day.
** In these areas, products shall be supplied on the next business day and shipping will cost 40 NIS.
